NATIONAL PROCUREMENT COMMISSION
Procurement Monitoring Platform

The platform is a centralized, web-based system designed to transform the way public procurement activities are tracked and managed across Sri Lanka. Previously, the NPC relied on manual, paper-based processes that were inefficient, error-prone, and burdensome for both the Commission and the hundreds of publicly funded institutions it monitors. The new platform delivers real-time visibility and control, ensuring transparency, accountability, and efficiency in national procurement oversight.
Key features include:

• Centralized Monitoring: Public institutions submit their procurement plans and timelines directly through the platform, enabling the NPC to monitor all activities from a single dashboard while each institution retains control over its own data.

• Automated Compliance & Reporting: The system provides compliance checks, timeline adherence monitoring, and generates alerts for deviations. Institutions and the NPC can generate reports with ease.

• Real-Time Dashboards: Both institutional users and NPC officials have access to drill-down dashboards, offering up-to-date insights into procurement status, performance, and compliance at both micro and macro levels.

• Role-Based Access & Data Security: Secure, role-based access ensures that only authorized users can view or manage sensitive procurement information, supporting data privacy and integrity.

• Integrated E-Learning & Guidelines: The platform hosts training modules and procurement guidelines, supporting capacity-building for procurement officers and stakeholders.

• Automated Publication: The system can automatically publish selected reports and statistics on the NPC’s website, supporting public transparency.

• Cloud-Based, Multi-Language Support: Built on open-source technologies, the platform is accessible in Sinhala, Tamil, and English, and is securely hosted within Sri Lanka to ensure data sovereignty and high availability.

By digitizing and automating procurement monitoring, the NPC has significantly reduced administrative workload, improved data accuracy, and strengthened Sri Lanka’s anti-corruption and governance frameworks. The platform is a critical step forward in ensuring that public procurement is fair, efficient, and accountable nationwide.

DEPARTMENT OF LABOUR
Complaint Management System

The system is a modern web-based solution designed to streamline and digitize the public complaints process. Previously, placing and managing complaints was a manual, time-consuming task for both the public and department staff. With the introduction of this system, the workload has been significantly reduced, enabling faster and more efficient service delivery.
Key features include:

• Online Complaint Submission: Members of the public can lodge complaints online from any location, selecting the specific type of complaint relevant to their issue.

• Real-Time Tracking: Complainants receive email and SMS acknowledgements and can track the progress of their complaints throughout the resolution process.

• Multi-Language Support: The platform is accessible in Sinhala, Tamil, and English, ensuring inclusivity for all users.

• Anonymous Submissions: The system allows for anonymous complaints, encouraging greater accessibility and transparency.

• Staff Workflow Tools: Department staff can view, transfer, and search complaints across departments, ensuring each case is handled by the appropriate team.

• Comprehensive Reporting: Staff can generate detailed reports to inform decision-making and monitor trends in public grievances.

By digitizing the complaints process, the Department of Labour has improved accessibility, reduced processing times, and empowered both the public and staff with real-time information and robust reporting tools.

MINISTRY OF INDUSTRIES
Industry Information System

The system is a centralized, trilingual web platform that digitizes the full lifecycle of industry registration, approvals, and analytics across Sri Lanka. Built on open-source technologies, it replaces fragmented, manual processes with a secure, role-based system that gives industries an intuitive self-service portal while providing district and national authorities with oversight, compliance controls, and decision-grade reporting.
Key features include:

• Unified Registration & Profiles: A front-end portal for industries to register and maintain profiles (investment, legal status, production, employment, markets, raw materials), with auto-generated unique IDs and downloadable registration certificates with QR codes for quick verification.

• Role-Based Approvals & Governance: Structured workflows for District Officials, Ministry users, AGA offices, and authorized stakeholders to review, comment, approve, or reject submissions within their jurisdictions, ensuring consistency and auditability.

• Drill-Down Dashboards: Real-time dashboards for district and national views, with search and filters across geography, sector, and status, supporting targeted interventions and performance tracking.

• Reporting Engine: Self-service and template-based reports (product-, sector-, district-/DS-wise, scale-wise, raw materials, import/export) with export to PDF/Excel, enabling data-driven policy and program design.

• Lifecycle & Renewal Automation: Annual reminders for industries to refresh data; status logic for Active/Inactive, with automatic freeze and public-hiding of records after three years of inactivity to preserve data integrity.

• Master Data Management: Centralized, user-manageable master data (provinces, districts, cities, categories), ensuring standardized classification and cleaner analytics across all records.

• Security, Audit & Controls: Enforced HTTPS, hashed credentials, server-side session management, and comprehensive audit logs of authentication and user actions, aligned with OWASP-aligned practices to protect sensitive data.

• Accessibility & Multi‑Language: WCAG-informed UI patterns for accessibility; Sinhala, Tamil, and English support across front-end and admin, with responsive design for desktop and mobile.

• Data Migration & Interoperability: Structured Excel-based import for legacy onboarding; SOA-aligned architecture and open standards to enable future API integrations with adjacent government systems.

• Admin Control & Customization: Flexible role/permission administration and configurable dashboards within predefined templates to match ministry reporting needs.

By consolidating registration, approvals, and analytics into a single platform, IIS improves data quality, accelerates processing, and raises transparency, equipping the Ministry and District Officials with timely insights while simplifying compliance and engagement for Sri Lanka’s industries and MSMEs.

CEYLON TRAFFIC

Ceylon Traffic is a comprehensive solution for Radio and TV stations to manage their commercial traffic and scheduling. The program has been built to seamlessly integrate with third party applications including Djay Pro and accounting platforms such as Quickbooks and Myob. Amongst its many features includes an in-built reporting engine allowing users to customise data, assign targets and undertake revenue tracking and sales monitoring. Other features include:

• Mobile application for marketing executives for managing performance

• Workflow approval processes

• Time slots and rates for commercials

• 3rd party integration of finance modules to facilitate payments and radio automation software

• Performance reporting (transmission, revenue, errors)